Your information, handled clearly.
This notice explains what personal information Verwood Bouncy Castles may receive when you enquire or book, why we use it and how to contact us about it.
Last updated: 16 August 2026
Verserve UK LTD trading as Verwood Bouncy Castles. Contact: hello@verwoodbouncycastles.co.uk or 07510 073 192.
Information we may use
When you contact us or make a booking, we may receive information such as your name, phone number or email address, event date, venue or delivery address, postcode, the items you want to hire, booking correspondence, invoice and payment information, and any notes you choose to provide.
Why we use it
We use this information to answer enquiries, check availability and venue suitability, prepare and manage bookings, deliver and collect hire items, issue invoices, take or reconcile payments, keep appropriate business and accounting records, deal with questions or complaints, and meet legal obligations.
WhatsApp, Messenger and email
The enquiry forms on this website do not send your details to a website database. When you press the WhatsApp submit button, your browser opens WhatsApp with a message prepared from the details you entered. If you choose WhatsApp, Messenger, telephone or email, those services may process information under their own privacy terms.
Who information may be shared with
We only share information where it is reasonably needed to provide the service, run the business, comply with law, or use a communications, payment, banking, accounting or technology provider. We do not sell customer information for advertising.
How long we keep it
We keep enquiry information only while it remains useful for responding or managing a possible booking. Booking, invoice and payment records may be kept for longer where needed for accounting, tax, legal, insurance or dispute purposes. When information is no longer needed, it should be deleted or securely disposed of.
Your data protection rights
Depending on the circumstances, you may have rights to ask for access to your personal information, correction, deletion, restriction, objection, or transfer of information. To make a request or raise a data-protection complaint, email hello@verwoodbouncycastles.co.uk. You also have the right to complain to the UK Information Commissioner's Office.
Cookies and website technology
This static website does not use its own analytics or advertising cookies. It loads web fonts from Google and contains links to third-party services such as WhatsApp, Messenger and Facebook. Those third parties may receive technical information when you use their services or follow their links.
Changes to this notice
We may update this page if the way we handle information or the services we use change. The date at the top will show the latest revision.